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Hard Work, Loyalty, and a Little Bit of Luck

An unconventional path has led Tracie Gregory to pharmacy software development. By earning the role of Manager of PDX Classic and AbsoluteAR Quality Assurance, she has proved that anything is possible if you work hard.

It all starts with a change

Tracie graduated from the University of Texas at Arlington with a degree in Business Administration. After graduation, she entered into the sports and entertainment industry and worked with companies like the Texas Rangers Baseball Club, Billy Bob’s Texas (a honky tonk in Fort Worth), and Gilley’s Dallas (an event venue in Dallas).

Working in the entertainment industry is no easy feat; she was working long night hours, causing her to rethink her career plans.

“I got tired of working nights and weekends and decided I need a career change,” Tracie said.

From concerts to computers

Without any background knowledge in pharmacy or software, but the drive and desire to learn, Tracie found herself getting her foot in the door with PDX.

Going to school in the late 80’s and early 90’s, computer usage wasn’t a normal everyday occurrence. “Having a personal computer was a luxury,” Gregory recalls. “I remember paying my college teammates to type my handwritten papers on a typewriter.” That didn’t stop her from taking a stab at computer science.

Gregory got her start at PDX in the support department. From the beginning, she wanted to learn as much and as fast as she could.

“When I came here, I knew nothing,” she said. “It was daunting and sometimes I would go home thinking ‘Man, I’m not going to make it.’ But then I got to thinking if he can do it, and she can do it, then I can do it.”

Her hard work paid off. Tracie quickly moved up in the ranks and went from working in support to being manager of quality assurance for PDX’s original pharmacy system, PDX Classic, and revenue cycle management solution, AbsoluteAR.

“Even though I started in support, I never intended to stay in support,” she said. “I wanted to launch myself as far as I could.”

That’s exactly what she did. She launched herself into management by not hitting the books, but by proactively learning in real-life problem solving. She positioned herself to learn all aspects of support by following the lead of people in both hardware and software. From there, she made every job her job.

Tracie is the kind of woman that every company strives to have. She came into the pharmacy software industry with little experience, but through hard work, loyalty, and a little bit of luck, she overcame obstacles and launched herself to the top.

Related: Learn more about PDX’s Enterprise Pharmacy System (EPS)

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